Plant Visit 1We selected and designed enhancements to an ERP (Enterprise Resouirce Planning) software package to extend functionality to the users outside the corporate headquarters of a sanitation company. Our ERP team worked at corporate headquarters which was a nice building with cubicles, desks and conference rooms. When we visited our first user site, our vision of user needs was shaken to say the least.

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Nurse and ComputerEveryone wants Electronic Medical Records (EMR) systems. Yet, the adoption rate in the U.S. is very low. 17% of physicians have EMRs; only 4% actually use them. Clearly, physicians have a real problem using EMRs.

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