We selected and designed enhancements to an ERP (Enterprise Resouirce Planning) software package to extend functionality to the users outside the corporate headquarters of a sanitation company. Our ERP team worked at corporate headquarters which was a nice building with cubicles, desks and conference rooms. When we visited our first user site, our vision of user needs was shaken to say the least.
Everyone wants Electronic Medical Records (EMR) systems. Yet, the adoption rate in the U.S. is very low. 17% of physicians have EMRs; only 4% actually use them. Clearly, physicians have a real problem using EMRs.