Native American Dream Catcher

The Problem: Complex Systems Take Too Long to Learn

The US Government provider of medical care to American Indians needed help with their electronic medical records (EMR) system.  Physicians had trouble learning to use the EMR efficiently, in part because of its large and growing list of functions, e.g. support for internal medicine, pharmacy, podiatry, pediatrics, OB/GYN, behavioral health, referred care, etc.

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"Deal with the world the way it is, not the way you wish it was." John Chambers
"We need some ability which allows us to envision the objective from afar, and this ability is intuition." Henri Poincare
"In order to have judgment, you have to have knowledge and experience." - Nancy Pelosi (D, California)
"If you're building a product or delivering a service that solves a real problem, you can do well and grow fast." Marina Hatsopoulos
"You already know the answers. You just don't want to hear them from yourself." - Sunny Vanderbeck
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