Native American Dream Catcher

The Problem: Complex Systems Take Too Long to Learn

The US Government provider of medical care to American Indians needed help with their electronic medical records (EMR) system.  Physicians had trouble learning to use the EMR efficiently, in part because of its large and growing list of functions, e.g. support for internal medicine, pharmacy, podiatry, pediatrics, OB/GYN, behavioral health, referred care, etc.

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