JHSPH LiST Missed Opportunities DashboardWhen the internationally-known epidemiologies at Johns Hopkins Bloomburg School of Public Health called us back asking for a simple dashboard for world health ministries, Fairfield Professionals responded.

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RiskLighthouse homepage

Risk Lighthouse is a highly rated actuarial firm servicing the largest insurance and financial companies.  They found themselves burdened with an outdated website design using an outdated tool.  It was difficult, if not impossible for them to make changes to their own website.

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UsabilityTestingSmallUsability testing is a critical part of user-centered design.  While the main types of usability testing are formative and summative, most work within the framework of user-centered design is formative usability testing.

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JohnsHopkinsFairfield Pros was selected to improve the user experience of this powerful tool that predicts the survival of mothers and children in developing countries.  With usability design techniques we provided short-term and long-term improvement recommendations for the user interface of the Lives Saved Tool (LiST).  A key input screen for epidemiologiests was redesigned for easier use.

The engagement included a carefully designed test protocol for face-to-face testing of novice users with remote viewing technology for the John’s Hopkins  team to observe.  Expert users were also interviewed and observed to determine typical tasks and problems of these more experienced users.

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"Deal with the world the way it is, not the way you wish it was." John Chambers
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